If you are experiencing an HVAC or plumbing emergency in Northeast Ohio, call 440-582-4748. If you smell gas, exit the home and call your local fire department.
The winter storm over the holiday had our telephones lighting up. Many Ohioans encountered HVAC emergencies during the winter storm. in high-demand emergency scenarios like this past weekend, our technicians and customer service professionals work diligently to coordinate prompt service. No heat in below-freezing temperatures is dangerous and companies like ours must prioritize whom we service based on severity and in-home risk. For example, homes with elderly and infants may take precedence.
Be Patient, We Will Get to You ASAP
If you have no heat coming from your furnace in below-freezing temperatures with high winds, it is an urgent situation. First, check your thermostat. Second, check your circuit breaker or the furnace. Third, check your filter. There are some possible other causes, click here to learn about 4 things to try when you have no heat coming from your furnace.
In situations when you are without power, your HVAC systems may start functioning properly once the power returns. More customers are preventing heat loss in absence of power by investing in a whole-home generator. Whole-home generators can supply power to your critical systems in the event of power loss.
We have live reps available 24/7 to take your call. Remember, during storms that wait times may be longer than usual due to high call volume: especially on holidays or weekends. Be patient and kind as our staff works to service the many people in need during those times.